Frequently Asked Questions
Everything you need to know about your MCoBeauty favorites.
Are MCoBeauty products cruelty-free?
Yes, we are proudly PETA-certified cruelty-free. We do not test our finished products or ingredients on animals, nor do we hire third parties to do so on our behalf.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the carrier's website.
What is your return policy?
We offer returns on items purchased directly from our website within 30 days of delivery, provided they are unused, unopened, and in their original packaging.
Do you offer international shipping?
Currently, we ship to a select range of international destinations. Please check our shipping page for a full list of countries and associated delivery costs.
Are your products vegan?
While many of our products are vegan, some may contain ingredients like beeswax or lanolin. Please check the 'Ingredients' tab on the specific product page for detailed information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna.